BPO Solutions

Business Process Outsourcing, abbreviated as BPO, can be suitably defined as the act of utilizing a third party’s service by a company with the intention of completing its back office operations. In other words, it is the act of transferring a quantity of of an industry’s repeated non-core business tasks to an outside provider to attain cost reductions while improving the quality of service.

BPO operations may range from payroll administration, customer help desks, call centers, accounting, telemarketing, billing; the list is never-ending

Advantages of BPO include

-> Cost-efficient solutions
-> Economy of scale
-> Improved utilization of resources
-> Better competency
-> Improved customer service

As a leading BPO Solution, What we are offering?

Today, a number of leading companies look up to FSSi when it comes to outsourcing part of their business jobs. FSSi is synonymous with quality BPO solutions. We are famous for our commitment to international standards of service and quality. This has been possible because of our company belief in investing in advanced technology and intellectual property.

We provide top-notch business processing outsourcing solutions that add substantial value to your business. Our BPO solutions have enabled companies to achieve better quality, increased productivity, and innovative and helpful solutions at reduced costs. Our in-house quality assurance staffs perform periodical quality checks, keeping quality standards, right across the range of our solutions.

Our BPO Solutions include:

-> Data Conversion
-> Data Transcription
-> Data Archiving
-> Medical Transcription
-> Medical Billing
-> Medical Coding
-> Data Processing
-> Accounting Services
-> Legal Transcription Services
-> Insurance services
-> International Call Center
-> Technical Support
-> Help Desk and Answering Service
-> Forms Processing
-> Payroll administration

At FSSi, we complement our customers by helping to make their business optimal, provide them the competitive edge, and enable them to focus on core operations. We assure you that your business will see substantial profit by outsourcing your non core business operations FSSI and leaving the rest to us.

Transcription Work

Transcription work, or simply transcription, is a very specialized work field that requires specific skills or experience. The work of a transcriber (or transcriptionist) is to pay attention to audio files and convert them into text documents. This written text is usually stored as electronic and/or printed data. The transcription work involves establishing document format, data entry, correcting spelling, editing documents, etc.

A leading business outsourcing firm, FSSI comprises an experienced business transcription team who can handle many different types of transcription work. With the help of a number of resources that are domestically and internationally available, we are capable of finding the best in the business to get your transcription work completely done.

Our highly skilled team of employees has specific knowledge in a range of transcription works, including general transcription, medical transcription, media transcription, business transcription, and legal transcription. Our transcriptionists have experience in interviews, general events, meetings, talk shows, lectures, conferences, workshop proceedings, panel discussions, educational meetings, and teleconferences and so on.

Medical transcription (MT) works are one the fastest growing outsourcing products. We know that MT outsourcing is an important part of the health care industry. Therefore, we take all precautions to ensure your medical transcription document is done with greatest care and quality.

Our legal transcription works concentrate on transcription jobs related to court proceedings, wire tap, legal letter, legal pleadings, scoping services, trials transcription, verbatim transcription, proof reading services, etc. We offer our legal transcription works to all kinds of law including but not limited to corporate, real estate, family, personal injury, and so on.

FSSI’s transcription service supports all file formats. We provide your transcribed data in Word, WordPerfect and other formats as you may necessitate. You are also allowed to pre-define your format by providing us all the customization details. Besides, we can customize your turnaround time requirements to meet your requirements.

What we are offering?

-> Our transcriptionists work 24/7, 365 days.
-> Our staffs are continuously trained in our training centers.
-> We can offer any turnaround time requirements.
-> Every client is assigned a team that remains the same.
-> 3-levels of quality control.
-> 99% of accuracy.
-> Supporting digital recorders, toll free number and computer dictations.
-> Protected 256 bit AES encryption.
-> Browser based transfer of files. There are also FTP or e-mail systems.
-> 24/7 customer service on all our transcription works.
-> Local representative in most areas.
-> Providing free trials.

At FSSI, we provide you with the top quality transcription services available. Our team comes with a special feature, which is rare at other transcription companies. We aim to provide you with excellence and a reason to return to us repeatedly. For this reason, your final documents will be accurate, timely and painless.