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Cisco Unified Communications 500 Series for Small Business Communicate effectively by reaching the right resource the first time. Now your small business can deploy an affordable, easy-to-manage communications system with Cisco Unified Communications 500 Series for Small Business.
Simple to manage, the 500 Series supports up to 50 users (with expansion capabilities up to 64 users) in flexible deployment models based on your needs. It supports a wide array of IP phone models, public switched telephone network (PSTN) interfaces, and Internet connectivity.
An integral component of the Cisco Smart Business Communications System, the Cisco Unified Communications 500 Series for Small Business eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. It integrates with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. Integrated Smart Applications also help boost employee productivity. Product Features:
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- Eight to 64 IP phone station support
- Four to 12 trunks
- Optional T1/E1 voice interface (PRI and CAS)
- Integrated voicemail
- Automated attendant
- Integrated business productivity applications
- Integrated security
- Music on hold
- Optional wireless access
- System configuration and management
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Connect Your Employees to Suppliers and Customers, and Your Business to the World. For a small business like yours to communicate effectively with suppliers and customers in today’s competitive business environment, you need ready access to information, updated in real time. With the right solution, your business can collaborate more effectively and problem-solve like never before. The Cisco® Smart Business Communications System (SBCS) is an all-in-one networking and communications solution that will enable you to do just that. And it includes the peace of mind that comes with support from the worldwide leader in networking and communications.
Cisco SBCS delivers benefits such as:
- Improved communication among employees, customers and suppliers
- Access the network and information from anywhere, anytime, any device
- Understand and respond to customer needs more quickly
- Quick adaptation to market changes
- Increased productivity
- Lower communications expenses
- Lower operational and maintenance costs
- A return on your technology investment as your business becomes more efficient and competitive
- A highly secure rich-media experience delivered across any work space
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Cisco Unified Communications solutions bring together voice, messaging, video, and desktop applications designed to enable companies to adapt quickly to market changes, increase productivity, improve their competitive advantage, and deliver a rich media experience across any workspace. By unifying your communications, you can improve productivity and collaboration to gain a competitive edge.
Unify Your Network. Unify Your Communications
The Cisco Smart Business Communications System (SBCS) is designed to "unify," or bring together, your phones and computers so you can deliver the following capabilities to your employees - wherever they are: |
- Communications: integrated voice, data, and video
- Messaging: voicemail, email, instant messaging
- Basic call center capability
- Common user experience: desktop, phone, mobility
- Audio conferencing and video calling
- Integration with business applications such as Microsoft Office,
customer relationship management, and third-party applications
- Presence: see others’ status and how to best reach them, via IP phone or a desktop client
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When you deploy SBCS, your employees will have the same secure access to your network when they are away from the office that they have at their desks. SBCS allows your employees to do what they do best, even better.
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| The Cisco Smart Business Communications System combines voice and data on a single network, building a foundation for small businesses to improve operations and productivity. SBCS supports all of this on the same end to end network: |
- Call handling
- Voicemail
- Automated attendant
- Wired and wireless phones
- Integrated email
- Fax
- Video calling
- Basic call center capabilities
- Network security
- Remote access
- Switching
- wireless
- remote tele- worker support
- Integrated business productivity applications
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“Work is no longer a place. Work is wherever you are.”
- Alan Sears, President, TBL Networks, Inc.
The Cisco Smart Business Communication System (SBCS) enabled a small networking firm to look like a world-class company and helped that company fulfill its promise by making its staff easy to reach—in the office, at customer sites, at home, or on the move. When customers or coworkers need to reach someone, they can dial a single number that rings a staff member’s office phone, cell phone, and home office phone. Customers appreciate the simplicity, and the staff appreciates the time saved.
“Video changed the way we work with suppliers.”
- Claire Evans, amaZulu, Inc.
When you’re working with suppliers halfway around
the world, selecting materials can be a real challenge. However, with Cisco Unified Video Advantage—part of a complete SBCS solution—a phone call can become a
video conference. Your people can use the online video capabilities to compare samples, make decisions, and
begin product shipments in a fraction of the time.
“My staff spent four hours a day making appointment-reminder calls. Now the system places the calls.”
- Dr. Sunita Jayakar, medical practice owner
For medical practices, one of the most powerful Cisco productivity tools is the automated appointment reminder system. Cisco can also provide on-screen voicemail and separate mailboxes for patients, doctors, pharmacies, and insurance companies, increasing productivity by reducing the time spent managing messages.
Peace of Mind from the Leader in Networking and Communications. The Cisco Small Business Pro Service provides peace-of-mind coverage at an affordable price and helps you get the most value from Cisco Small Business Pro products. The subscription-based service offers software upgrades and updates, extended access to the Cisco Small Business Support Center, and next-business-day hardware replacement.
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| Office Size |
locationSmart Business Communications System
50 employees |
Network Connections
Telephone Network Access
Internet Access |
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Voice Mail
Integrated Messaging
Remote Mail Notifications |
Outlook Express, and Lotus NotesVoice |
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Automated Attendant
Basic Call Center (B-ACD) |
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Conferencing
Hoc Conferencing
Conference Bridge |
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| Video Telephony |
Supported - requires video telephony USB camera |
| Remote Teleworker |
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| Wireless (WiFi) Phone / Data |
Integrated or Optional - model dependent |
| Switching Options |
Embedded in UC 500 or 8/24/48 port switch models (PoE optional) |
Security
Firewall
Secure Remote Access
Secure Branch Access
Secure Wireless (WiFi)
Prevention System |
Basic Included / Advanced Optional |
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IP Phone Productivity Applications
WebEx Meeting Integration
TIme Card Reporting
Singlee Number Reach
Record Conversation
Visual Voice Mail
Call History
Optional Desktop Productivity Applications
Click to Dial
Presence
Presence-based Call Handling
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WebEx PhoneConnect (requires WebEx Meeting Center account)
Time Card View
Works with any mobile phone
Live Record
VoiceView Express
Placed, missed, and received calls
Enabled with Unified CallConnectors
Microsoft Office Applications, Microsoft Dynamics, and Salesforce.com
On or off call user status, user defined status
Based on user define status or location |
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* Actual capacity may vary according to system configuration |
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Optional |
Included |
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This software is amazing!! I have spent weeks on the internet searching for a Property Management software program. Downloaded and installed all of them to try, some of them were hundreds and thousands of dollars. None of them compared to. It's so easy and user friendly. The price is the BEST for what you get.
Mike from Canada
Thank you for writing such a straight forward and easy to use program. much appreciated!
Jim Schaffitz |
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